Solving business problems through user centred design

It's all about the experience

We shift our client's perspective from their business to their customers. Helping them to: reduce costs, and increase profits.

We work in 'user interfaces' but we are not #wireframemonkeys. We are experts in understanding your 'users' and how they 'interface' with your business through the digital channel.

Our approach

We work with clients to:

  • 1) Define the outcome - What does success looks like?
  • 2) Establish reality - What's happening now?
  • 3) Create - Design solutions to bridge the gap between the two.

Team principles

We will always:

  • 1) Provide: Trust, clarity and transparency
  • 2) Communicate early, communicate often
  • 3) Facilitate constant project momentum.

All our work is offered under the following guarantee. If you're not happy for any reason and we can't rectify the situation, you won't be charged.

Services

We want to provide real value to your business through demonstrating our expertise, so rather then force you to work out if you need to conduct a usability test, expert review or cognitive walkthrough, we have simplified things down to two key services.

Visitor Conversion Optimisation

Accelerate the effectiveness of your digital service through continual assessment/improvement. We will help you to:

  • 1) Quantify - Understand how well is your service is preforming against your business goals.
  • 2) Qualify - Understand why your service may not be meeting your business goals.
  • 3) Optimise - Create solutions to align your customer's behaviour and your business goals, through continual improvement.

Email Matt to see how we can enhance your digital services.

Experience Team

If you want to manage your own projects but need an expert team to deliver it for you then we can help.

  • 1) UX Media have an established an effective Experience Design and Delivery team.
  • 2) Our team will work exclusively for you and are fully supported by a company who cares about your business and your customers.
  • 3) Our work is protected by our money back guarantee.

Email Matt to see how our team can work with you to deliver exceptional digital services.

Our clients

Working with UX Media

We're here to help you understand your business through your customer's eyes.

Give us a call

You can call us on:
t: +44 23 8097 0387

Or drop us a line at:
e: team@ux-media.co.uk