UX Media

We help you make more money with your website by providing customer insight through user centred design and research.

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Usability inspections

What is it?

UX Media offers an interesting insight into the world of web design and development, by giving businesses a chance to assess the progress of the agency they have employed.

A usability inspection is a quick test of your proposed new website design, before you've committed to signing off on it. We'll assess your agency's draft design against a set of standard usability heuristics to pinpoint flaws or obstacles to a great user experience. If necessary, we'll also carry out unbiased interviews with up to 3 target audience users, to check any part of the design we're not convinced about.

We'll then report back to you so that you can have an informed discussion with your agency about the direction of your website design.

How long does it take?

Time is of the essence when commissioning a usability inspection - the last thing we want to do is delay the design or development process. In fact, we want to speed it up!

We can turnaround a standard inspection within 3 days.

What are the benefits?

A usability inspection gives your business the opportunity to have an informed and educated input into the expensive business of website redesign and development. Ultimately, it speeds up the process by ensuring that the agency you have employed don't go too far down the wrong road and make costly mistakes.

It's important to understand that we work with your appointed agency to help them provide a better service to your business.

Case studies

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Creating a highly usable information architecture and online insurance purchasing process for the over 50s.

NHS Direct

UX Media are pleased to provide solution architecture and user experience research to NHS Direct's primary health information resource.

B&Q

Leading DIY brand, B&Q, commissioned UX Media to provide user experience services for both their recent website redesign and a review of the online checkout process.