UX Media

We help you make more money with your website by providing customer insight through user centred design and research.

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Content and editorial

Copywriting and editorial

The layout, look and feel, and features of your website are really important if you want people to sit up and take notice, but that's no excuse to overlook the content. UX Media provides copywriting, editorial and content re-purposing for websites, intranets and newsletters.

Find out more about Copywriting and editorial

Authoring manuals and guidelines

When several people contribute to the content of your website, it doesn't take long for obvious differences in style and tone to begin to appear. In the worst cases, content becomes hard to read and out of sync with your brand's identity.

Find out more about Authoring manuals and guidelines

Content audits

During a content audit we catalogue the pages of your website and provide a very short description of the page content to create a detailed site map. We then assess the site map to identify duplication, gaps and unnecessary content.

Find out more about Content audits

Case studies

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Creating a highly usable information architecture and online insurance purchasing process for the over 50s.

NHS Direct

UX Media are pleased to provide solution architecture and user experience research to NHS Direct's primary health information resource.

B&Q

Leading DIY brand, B&Q, commissioned UX Media to provide user experience services for both their recent website redesign and a review of the online checkout process.