UX Media

We help you make more money with your website by providing customer insight through user centred design and research.

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This week we're looking forward to...

After a quiet Easter warm-up last week, the sun has reappeared and we're revived and rejuvenated ready for a full week ahead.

CHI 2010
10 - 15 April, Atlanta
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If you're in the Atlanta area at the end of the week, you might want to find time to pop in to the 28th annual ACM Conference on Human Factors in Computing System.

The conference chairs have made a concerted effort this year to create an inclusive environment, with a focus on bringing together practitioners from all sides of the digital industry, creating bridges in the professional community.

"User characteristics and large-scale tracking" caught our eye in particular, and we'd love to hear from anyone attending the event. Tell us all about it!

Inside UX Media

Our office has a plenty to pack into the four-day working week, with kick off on a new project for a leading travel operator.

Our process starts with insights into the company's inner workings, and the start of some persona building workshops. Do you have any recent experience creating personas or user profiles for big corporates? Come and share your thoughts on our favourite UX forum: UXexchange.

Case studies

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Creating a highly usable information architecture and online insurance purchasing process for the over 50s.

NHS Direct

UX Media are pleased to provide solution architecture and user experience research to NHS Direct's primary health information resource.

B&Q

Leading DIY brand, B&Q, commissioned UX Media to provide user experience services for both their recent website redesign and a review of the online checkout process.