UX Media

We help you make more money with your website by providing customer insight through user centred design and research.

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Digital Web Magazine: Soft Skills for Information Architecture.

Jeff Lash has written on the Soft Skills an Information Architect requires.

Reading through the list it's obvious that they apply beyond the Information Architecture. My favourites are:

  • Know how to win arguments, but know when to give in
  • Learn to make do with what you have
  • Keep everyone happy
  • Document, document, document

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Case studies

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Creating a highly usable information architecture and online insurance purchasing process for the over 50s.

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NHS Direct

UX Media are pleased to provide solution architecture and user experience research to NHS Direct's primary health information resource.

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B&Q

Leading DIY brand, B&Q, commissioned UX Media to provide user experience services for both their recent website redesign and a review of the online checkout process.

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