UX Media

We help you make more money with your website by providing customer insight through user centred design and research.

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RIAS insurance ask their audience

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We're pleased to announce the first release of the rebranded and restructured RIAS Insurance website at www.rias.co.uk.

RIAS provides a range of high value insurance products and services to people over the age of 50, and are committed to providing a great user experience across all channels, including web and call centres.

UX Media have worked alongside digital design agency WorksUnit Ltd to create an efficient and flexible information architecture that meets the needs of the target demographic. Our activities in achieving this incorporated one-on-one user testing using interactive wireframe design concepts. 

As phase one is released, the company look forward to the next iteration, including improved progressive disclosure style quote forms and easy-to-use online purchasing. 

We continue to work with RIAS to ensure an ongoing user involvement strategy that will confirm the ecommerce arm of the business as the leaders in online insurance providers for the over 50s.

Case studies

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Creating a highly usable information architecture and online insurance purchasing process for the over 50s.

NHS Direct

UX Media are pleased to provide solution architecture and user experience research to NHS Direct's primary health information resource.

B&Q

Leading DIY brand, B&Q, commissioned UX Media to provide user experience services for both their recent website redesign and a review of the online checkout process.